Privacy Policy
Effective Date: April 7, 2026
1. Introduction
This Privacy Policy describes how DrapeIt ("we," "us," or "our") collects, uses, and protects information when you use our website at drapeit.store, our embeddable widgets, APIs, and any related services (collectively, the "Services"). By using our Services, you agree to the practices described in this policy.
2. Information We Collect
a. Information You Provide
- Account Information: Name, email address, and business details when you sign up.
- Communications: Messages you send us via email or contact forms.
- Payment Information: Billing details processed by our third-party payment providers (we do not store full card numbers).
b. Information Collected Automatically
- Usage Data: Pages visited, features used, session duration, browser type, device information, and IP address.
- Cookies: We use cookies and similar technologies to personalize your experience, analyze traffic, and improve the Services.
c. User-Uploaded Photos
When shoppers use our virtual try-on feature, they upload a photo of themselves. These photos are processed in real-time and are never stored on our servers. Photos are discarded immediately after the try-on result is generated. We do not use uploaded photos for AI model training or any purpose beyond generating the requested try-on output.
3. How We Use Your Information
We use the information we collect to:
- Provide, operate, and improve the Services.
- Process transactions and manage your account.
- Communicate with you about updates, features, and support requests.
- Analyze usage patterns to improve user experience.
- Ensure security and prevent fraud.
- Comply with legal obligations.
4. Information Sharing
We do not sell your personal information. We may share information with:
- Service Providers: Third-party vendors that help us operate the Services (hosting, payment processing, analytics).
- AI Processing Partners: Google Cloud / Vertex AI for generating try-on results. Only the minimum data required for processing is shared, and no photos are retained.
- Legal Requirements: When required by law, regulation, or legal process.
- Business Transfers: In connection with a merger, acquisition, or sale of assets.
5. Data Retention
We retain account information for as long as your account is active or as needed to provide the Services. User-uploaded photos for virtual try-on are never stored - they are processed in memory and discarded immediately. You may request deletion of your account data at any time by contacting us.
6. Security
We implement industry-standard security measures to protect your information, including encryption in transit (TLS/SSL) and secure cloud infrastructure. However, no method of transmission over the internet is 100% secure.
7. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access the personal information we hold about you.
- Request correction of inaccurate data.
- Request deletion of your data.
- Opt out of marketing communications.
- Withdraw consent at any time.
To exercise any of these rights, contact us at the email below.
8. Cookies
We use essential cookies (required for the Services to function), analytics cookies (to understand usage), and preference cookies (to remember your settings). You can manage cookie preferences through your browser settings. Disabling cookies may affect functionality.
9. Third-Party Links
The Services may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.
10. Children's Privacy
The Services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected data from a child, we will delete it promptly.
11. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of material changes by posting the updated policy on this page with a revised effective date. Your continued use of the Services after changes become effective constitutes acceptance.
12. Contact Us
If you have questions about this Privacy Policy, please contact us at:
founders@drapeit.tech